Got logged out ...forget password ...need to reset...not receiving the emails to reset.

GetHuman970435's customer service issue with Plentyoffish from August 2018

23 views | 6827 similar | 0 following
Help with my Plentyoffish issue
GetHuman970435's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman970435 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman970435 can let us know if they help or not.
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The issue in GetHuman970435's own words
Login ... I have been logged out of my Plenty of Fish account and can't remember my password. I have requested a reset, but I am not receiving the emails.
I didn't log out, it was like I was forced out. I am concerned my account was hacked.
I would like to receive an email or some sort of response from customer service to have this resolved, as being hacked is a major concern and privacy issue.
I am a relatively new customer, less than a month on the site, I have had a decent experience with the men I have connected with, but I am VERY disappointed in the customer service provided.
Trying another email I might have used.
How GetHuman970435 fixed the problem

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Plentyoffish

Plenty of Fish
Customer service issue
Reported by GetHuman970435
Aug 9th, 2018 - 2 years ago
Fixed
Seen by 23 customers so far
Similar issue to 6827 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman970435 started working on this issue
Aug 9th, 2018 1:07pm
GetHuman970435 indicated the issue is not fixed yet.
Aug 9th, 2018 1:36pm

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