I've been unable to get into my paid acct since last evening. I can't log in to the app...

GetHuman-otkroman's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman-otkroman's own words
I've been unable to get into my paid acct since last evening. I can't log in to the app or website. My email is otkromance. Last night it didn't recognize my login and password and wouldn't allow a reset password. Today I tried the reset password and it said it would send me an email to reset it and nothing came. When I enter my login and password this morning it says "no service availabke" but I can still see other websites. ironically the app is still sending alerts to my phone that I have messages and likes.
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Plentyoffish

Customer service issue
Reported by GetHuman-otkroman
Aug 9th, 2018 - 7 mons ago
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GetHuman-otkroman started working on this issue
Aug 9th, 2018 9:55am