I have a Plenty of Fish account that I've had for a long time tonight for some reason I...

GetHuman-rdesisle's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-rdesisle's own words
I have a Plenty of Fish account that I've had for a long time tonight for some reason I was unable to access it suddenly when I went to they asked for my email address and password which I put in and I have not received a reset and I'm thinking that maybe when I signed up for Plenty of Fish a long time ago that was another email address that had been hacked so I had it changed so I need some help I'm getting messages but I'm an unable to access the messages all of a sudden please help help me to be able to get in order to change my email address and password
GetHuman-rdesisle did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman-rdesisle
Aug 9th, 2018 - a yr ago
I have an issue with Plentyoffish too
Fixed
Seen by 6 customers so far
Similar issue to 6410 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-rdesisle started working on this issue
Aug 9th, 2018 3:12am
GetHuman-rdesisle indicated the issue is not fixed yet.
Aug 9th, 2018 9:48am
GetHuman-rdesisle indicated the issue is not fixed yet.
Aug 9th, 2018 9:48am
GetHuman-rdesisle confirmed the issue is fixed. Hooray!
Aug 9th, 2018 12:09pm
GetHuman-rdesisle confirmed the issue is fixed. Hooray!
Aug 11th, 2018 12:25am