Hi,*Three days ago I responded to an email from you when you informed me that the email...

GetHuman846903's customer service issue with Plentyoffish from July 2018

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The issue in GetHuman846903's own words
Hi,*Three days ago I responded to an email from you when you informed me that the email i used on my POF account had been changed. Knowing that i didn't change it i immediately tried to logon, but my account had already been changed. After several attempts i gave up and set up a new account. My question to you is, the account that was hacked("Rawsilk****") had substantial time left on the subscription, can i please get that time remaining transferred over to my new account? ("Rawsilk****), or can you just refund and we start over? Your attention to this matter is greatly appreciated. *Steven Gill
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Plentyoffish

Customer service issue
Reported by GetHuman846903
Jul 3rd, 2018 - a yr ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 3599 others
0 customers following this
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman846903 started working on this issue
Jul 3rd, 2018 6:59pm
GetHuman846903 indicated the issue is not fixed yet.
Jul 4th, 2018 12:13am
GetHuman846903 indicated the issue is not fixed yet.
Jul 4th, 2018 9:22pm
GetHuman846903 indicated the issue is not fixed yet.
Jul 4th, 2018 9:23pm
GetHuman846903 indicated the issue is not fixed yet.
Jul 6th, 2018 11:07pm