My account worked fine until all of a sudden I can't log in My user name is New*ELW...

GetHuman-chrisnde's customer service issue with Plentyoffish from July 2018

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The issue in GetHuman-chrisnde's own words
My account worked fine until all of a sudden I can't log in My user name is New*ELW. I have several email addressses and cannot be certain which is attached to this account. I think it is either *****@***.com or *****@***.com or it could be *****@***.com. I have requested password reset emails but have not gotten anything from you. I have tried calling but cannot get anyone to answer the phone. My phone number is ***-***-**** and my legal name is Carol Christian Scott. I had another pof account in the past tied to *****@***.com but that is not the account I use. This has been going on for over * days and I'd appreciate help. I suspect that an angry rejected pof member might have done something to cause this (said my profile was spam or had bad information etc....) - but I am not certain. It just seemed odd that my account was working fine until he got upset and sent me unpleasant text messages. **The outcome I would like is to have the password reset for my pof account with user name New*ELW
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Plentyoffish

Customer service issue
Reported by GetHuman-chrisnde
Jul 2nd, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 12 customers so far
Similar issue to 3482 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-chrisnde started working on this issue
Jul 2nd, 2018 1:17pm
GetHuman-chrisnde indicated the issue is not fixed yet.
Jul 2nd, 2018 2:27pm
GetHuman-chrisnde indicated the issue is not fixed yet.
Jul 3rd, 2018 2:26pm
GetHuman-chrisnde indicated the issue is not fixed yet.
Jul 5th, 2018 7:25pm