Why is plenty of fish charge when it says it is free?

GetHuman-usryfram's customer service issue with Plentyoffish from June 2018

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The issue in GetHuman-usryfram's own words
The problem: Why is plenty of fish charge when it says it is free?
GetHuman-usryfram did not yet indicate what Plentyoffish should do to make this right.
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Customer service issue
Reported by GetHuman-usryfram
Jun 29th, 2018 - a yr ago
I have an issue with Plentyoffish too
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Seen by 14 customers so far
Similar issue to 3268 others
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GetHuman-usryfram started working on this issue
Jun 29th, 2018 1:56am