I may have been charged twice on renewal of subscription.

GetHuman-jphilips's customer service issue with Plentyoffish from June 2018

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Help with my Plentyoffish issue
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Email address on the account, username on the account, and Name on the account
GetHuman-jphilips's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jphilips will want to follow the link below to head to their help center. We will check on GetHuman-jphilips later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jphilips's own words:
The problem I ran into: I may have been charged twice on renewal of subscription.
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
Help with my Plentyoffish issue
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Plentyoffish

Customer service issue
Reported by GetHuman-jphilips
Jun 24th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
Similar issue to 2957 others
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Timeline
GetHuman-jphilips started working on this issue
Jun 24th 8:16pm