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GetHuman790534's customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
Trying to sign in on POF and upgrade my account ... I forgot my p***word. I'm not able to retrieve and*or reset my p***word. The email address that I had initially signed up with, is no longer valid or available and POF site doesn't recognize my new email address.
I receive emails from POF at my Yahoo email account but when I input my email to retrieve and*or reset my p***word POF site doesn't recognize my email address.
I would like POF to update my email address and give me access to their site to change and*or reset my p***word
Because I've been an upgraded customer for a few years.
Yes.
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Plentyoffish

POF
Customer service issue
Reported by GetHuman790534
Jun 24th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 16 customers so far
Similar issue to 2934 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman790534 started working on this issue
Jun 24th 2:08pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 4:04pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 4:07pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 4:07pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 4:08pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 4:08pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 7:35pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 7:58pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 24th 7:59pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 25th 3:16pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 25th 3:53pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 25th 6:50pm
GetHuman790534 indicated the issue is not fixed yet.
Jun 29th 4:56am
GetHuman790534 indicated the issue is not fixed yet.
Jun 29th 4:56am
GetHuman790534 indicated the issue is not fixed yet.
Jun 29th 5:39am