Unable to login to my account either under username or email address. I’ve even made th...

GetHuman-sselpaso's customer service issue with Plentyoffish from June 2018

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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sselpaso will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sselpaso can let us know if they help or not.
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Before contacting them, items GetHuman-sselpaso may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-sselpaso's own words
Unable to login to my account either under username or email address. I’ve even made three or four different profiles change the username and the same results. I believe my account has been hacked or compromise. I’ve been on able to close those particular accounts and log on Under a different user name or address. Please call me back and leave me a message or email me with a good number where I can speak to somebody that can take care of this. I have purchased membership on this plan before in the past and have always been happy and successful with this site up until now. I would like to continue that relationship if we can get this squared away. I look forward to your response hopefully soon. Thank you very much my phone number is *** area code *******.

GetHuman-sselpaso did not yet indicate what Plentyoffish should do to make this right.

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Plentyoffish

Customer service issue
Reported by GetHuman-sselpaso
Jun 19th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2582 others
1 customer following this

Timeline

GetHuman-sselpaso started working on this issue
Jun 19th, 2018 9:48pm