What’s the point of them informing me my email etc has been comprised & to reply to their email.... then ignore me?!?!?!
GetHuman-sianray's customer service issue with Plentyoffish from June 2018
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Help with my Plentyoffish issue
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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sianray will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sianray can let us know if they help or not.
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The issue in GetHuman-sianray's own words
Retrieve my account ... Yesterday POF emailed me to say my email had been changed.... this was not me.... I also could not log into my account, tried numerous passwords nothing works, I’ve asked for the resetting email twice! I’ve sent POF * emails stating my account has been hacked! I’m receiving numerous messages as they are coming up on my phone notifications, they are all female which I’m not interested in either! POF aren’t doing anything to resolve this problem which I’m finding really distressing as goodness knows what is being posted on my profile!!
This is deeply distressing as I’ve no idea what’s going on my account.... I’m receiving god knows how many messages from females.... I’ve turned notifications off now as it was driving me mad!!
I want either my account back or it deleted!!
I can’t try anything when I can’t access my account!! I’ve emailed POF so many times....
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