I accessed my account yesterday evening and later when I tried to login it couldn't log...

GetHuman-kapital_'s customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
The issue in GetHuman-kapital_'s own words
I accessed my account yesterday evening and later when I tried to login it couldn't log me in with my user name and password.*My email address is *****@***.com. *I tried to do a forgotten password so it can send me a test question so I can reset my password but till when I am writing this complaint I am yet to receive any email.*Please, assist me as I have friends that i just started chatting with and now I can't follow up with her.
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Plentyoffish

Customer service issue
Reported by GetHuman-kapital_
Jun 11th, 2018 - 9 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 533 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-kapital_ started working on this issue
Jun 11th, 2018 11:20am
GetHuman-kapital_ indicated the issue is not fixed yet.
Jun 11th, 2018 3:41pm