my pof account has been hacked and ive been locked out attempts to reset password has failed

GetHuman762113's customer service issue with Plentyoffish from June 2018

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The issue in GetHuman762113's own words
The problem: my pof account has been hacked and ive been locked out attempts to reset password has failed
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Plentyoffish

Customer service issue
Reported by GetHuman762113
Jun 8th, 2018 - 4 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 23 customers so far
Similar issue to 695 others
2 customers following this
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Items needed
Email address on the account
username on the account
Name on the account