It won't let .e log in or reset password

GetHuman-leecharr's customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
The issue in GetHuman-leecharr's own words
The problem: It won't let .e log in or reset password
GetHuman-leecharr did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman-leecharr
Jun 8th, 2018 - 6 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 15 customers so far
Similar issue to 307 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-leecharr started working on this issue
Jun 8th 1:38am
GetHuman-leecharr indicated the issue is not fixed yet.
Jun 8th 1:40pm
GetHuman-leecharr indicated the issue is not fixed yet.
Jun 9th 10:04am
GetHuman-leecharr indicated the issue is not fixed yet.
Jun 9th 10:04am
GetHuman-leecharr indicated the issue is not fixed yet.
Jun 11th 8:20am