I cannot log in. I have used the correct username and p***word but the account says the...

GetHuman-jhott's customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
I cannot log in. I have used the correct username and p***word but the account says the information is invalid. I have also requested p***word reset and it wont send the email. Has my account been deleted or hacked?
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Customer service issue
Reported by GetHuman-jhott
Jun 1st, 2018 - 21d ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 478 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-jhott started working on this issue
Jun 1st 11:20am
GetHuman-jhott indicated the issue is not fixed yet.
Jun 2nd 12:29pm