I cancelled my subscription * months ago. They said ok but I was paid till May **** and...
GetHuman-brianrus's customer service issue with Plentyoffish from June 2018
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The issue in GetHuman-brianrus's own words
Get a refund ... I cancelled my subscription * months ago. They said ok but I was paid till May **** and you still could use site till cancellation date. So I logged on *-**-** and account said it expired * days ago, so I uninstalled the app. Then on *-**-** at *:**am I was charged $**.** . I called the *-***-***-**** number and was hung up on several times. I finally got to talk to a manager,so I was told, and she said she was refunding me $**.**. It sounded sketchey but I was just glad to think I made progress on getting the problem fixed. She said it would take *-* business days to go in. Well it never happened. I keep trying too call the *-***-***-**** number but can't get threw. So im very upset with the whole experience I have been having to deal with.
They keep hanging up on me
I just want my ** dollars back.
I followed the proper way to cancel my subscription.
Talked to a manager and was lied to me about the refund.
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