Hi,**The way the upgraded profile is abvertized in the app is deceitful. It appears as...

GetHuman714023's customer service issue with Plentyoffish from May 2018

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The issue in GetHuman714023's own words
Hi,**The way the upgraded profile is abvertized in the app is deceitful. It appears as if you’ll be billed monthly however once you’ve agreed to the subscription you are billed a lump sum. I would gladly have paid a few dollars a month to use the service but Rhiannon lump sum amount is u reasonable to pay at one time for a dating site and bad i know this was this case i never would have agreed to the upgrade. If i cannot be billed monthly i wild like to be refunded and my account downgraded. You guys have a responsibility to state explicitly that the money will be taken out immediately and stop advertising monthly rates when they are not actually offered. I u derayand tbat this is a marketing strategy but it is a deceitful one.
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Plentyoffish

Customer service issue
Reported by GetHuman714023
May 24th, 2018 - 6 mons ago
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GetHuman714023 started working on this issue
May 24th 12:29pm