My plenty of fish account was hacked. People in my inbox were told I had other pictures...

GetHuman-kimberha's customer service issue with Plentyoffish from May 2018

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The issue in GetHuman-kimberha's own words
My plenty of fish account was hacked. People in my inbox were told I had other pictures on match.com. I did not send those messages and now I can't log into my account. I have asked to reset my password and nothing comes to my account. I can give you info, if needed. This happened Fri (****) or Sat (****). I paid for a subscription that expires ***. My original email was *****@***.com, but again, I have not received an email on this account since Thursday (****) so please contact me through *****@***.com. I have the app, which has been notifying me that I have been receiving messages, but I can not log in to read them
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Plentyoffish

Customer service issue
Reported by GetHuman-kimberha
May 15th, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 5 customers so far
Similar issue to 291 others
0 customers following this
Items needed
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username on the account
Name on the account
Timeline
GetHuman-kimberha started working on this issue
May 15th, 2018 2:38am
GetHuman-kimberha indicated the issue is not fixed yet.
May 15th, 2018 3:39am