I have complete the POF Profile twice and have received an email that my registration...

GetHuman640699's Can't login issue with Plentyoffish from April 2018

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Help with my Plentyoffish issue
GetHuman640699's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640699 will want to follow the link below to head to their help center. We will check on GetHuman640699 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman640699's own words:
I have complete the POF Profile twice and have received an email that my registration was successful. I also received and email from POF asking if I was having trouble completing my profile and that I had to complete the profile correctly??? I try to login and get the message that either my email address or p***word is incorrect. I requested to reset my p***word and never get a response from POF. I have never been on a dating service and I am totally frustrated. Do I start out all over again???? Help, please. Once I submit my profile, is there a place I have to select SAVE??? I lost all information to my profile twice.
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Can't login issue
Reported by GetHuman640699
Apr 30th, 2018 - 3 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 10 customers so far
Similar issue to 4550 others
2 customers following this
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman640699 started working on this issue
Apr 30th 1:47am