I am unable to log in and am not receiving reset info via my email

GetHuman-sesaule's Can't login issue with Plentyoffish from April 2018

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GetHuman-sesaule's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sesaule will want to follow the link below to head to their help center. We will check on GetHuman-sesaule later to make sure it's all set or try to help escalate.
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Email address on the account, username on the account, and Name on the account
The issue in GetHuman-sesaule's own words
The problem: I am unable to log in and am not receiving reset info via my email
GetHuman-sesaule did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
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Plentyoffish

Can't login issue
Reported by GetHuman-sesaule
Apr 28th, 2018 - 7 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 7 customers so far
Similar issue to 21492 others
1 customer following this
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Timeline
GetHuman-sesaule started working on this issue
Apr 28th 10:11pm