I would like to cancel the Automatic Renewal on my POF account. I actually had a one ye...

GetHuman637826's Cancel subscription issue with Plentyoffish from April 2018

Help with my Plentyoffish issue
The issue in GetHuman637826's own words
I would like to cancel the Automatic Renewal on my POF account. I actually had a one year membership that was replaced by monthly billing now. I have called I tunes and they assured me the problem was on your end. There is no option to cancel subscription on the screen. Only ways to renew. If you can help me I’d really appreciate it. I met someone on your site and we would both like to discontinue use of the site now. Thank you in advance for your help.
GetHuman637826 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Cancel subscription issue
Reported by GetHuman637826
Apr 28th, 2018 - 7 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 16 customers so far
Similar issue to 22059 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman637826 started working on this issue
Apr 28th 5:21pm
GetHuman637826 indicated the issue is not fixed yet.
Apr 28th 6:20pm
GetHuman637826 indicated the issue is not fixed yet.
Apr 28th 6:34pm
GetHuman637826 indicated the issue is not fixed yet.
Apr 28th 6:39pm
GetHuman637826 indicated the issue is not fixed yet.
Apr 29th 6:57pm
GetHuman637826 confirmed the issue is fixed. Hooray!
Apr 29th 6:58pm
GetHuman637826 confirmed the issue is fixed. Hooray!
Apr 29th 6:59pm