I would like to cancel the Automatic Renewal on my POF account. I actually had a one ye...

GetHuman637826's Cancel subscription issue with Plentyoffish from April 2018

2 views
 | 
4649 similar
 | 
0 following
Help with my Plentyoffish issue
Before contacting them, items GetHuman637826 may need:
Email address on the account, username on the account, and Name on the account
GetHuman637826's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman637826 will want to follow the link below to head to their help center. We will check on GetHuman637826 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman637826's own words:
I would like to cancel the Automatic Renewal on my POF account. I actually had a one year member****p that was replaced by monthly billing now. I have called I tunes and they ***ured me the problem was on your end. There is no option to cancel subscription on the screen. Only ways to renew. If you can help me I’d really appreciate it. I met someone on your site and we would both like to discontinue use of the site now. Thank you in advance for your help.
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
Help with my Plentyoffish issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Plentyoffish email you?
This email address isn't valid
Follow this issue
See how GetHuman637826 fixes it.
This email address isn't valid

Plentyoffish

Cancel subscription issue
Reported by GetHuman637826
Apr 28th, 2018 - 3 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 2 customers so far
Similar issue to 4649 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman637826 started working on this issue
Apr 28th 5:19pm