Hello, I tried the * month * time payment. Then u charged my card again today, I didnt...

GetHuman-gayleb's customer service issue with Plentyoffish from April 2018

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The issue in GetHuman-gayleb's own words
Hello, I tried the * month * time payment. Then u charged my card again today, I didnt authorize this, I didnt choose the reoccurring months option. Please refund my $**.** payment and credit me a free month for spending * hours trying to contact customer service please, it's impossible to contact you guys. Lol. That is the right thing to do. *Refund my charge on card ending in ****. ********** that was the code on my charge
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Customer service issue
Reported by GetHuman-gayleb
Apr 25th, 2018 - 7 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 4 customers so far
Similar issue to 22322 others
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GetHuman-gayleb started working on this issue
Apr 25th 4:36pm
GetHuman-gayleb indicated the issue is not fixed yet.
Apr 27th 7:11pm