Hello, I tried the * month * time payment. Then u charged my card again today, I didnt...

GetHuman-gayleb's customer service issue with Plentyoffish from April 2018

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Help with my Plentyoffish issue
GetHuman-gayleb's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gayleb will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gayleb can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Plentyoffish has better answers for you: Plentyoffish Help Center
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The issue in GetHuman-gayleb's own words
Hello, I tried the * month * time payment. Then u charged my card again today, I didnt authorize this, I didnt choose the reoccurring months option. Please refund my $**.** payment and credit me a free month for spending * hours trying to contact customer service please, it's impossible to contact you guys. Lol. That is the right thing to do. *Refund my charge on card ending in ****. ********** that was the code on my charge
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Plentyoffish

Customer service issue
Reported by GetHuman-gayleb
Apr 25th, 2018 - a yr ago
I have an issue with Plentyoffish too
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Timeline
GetHuman-gayleb started working on this issue
Apr 25th, 2018 4:36pm
GetHuman-gayleb indicated the issue is not fixed yet.
Apr 27th, 2018 7:11pm