I have submitted new account information * times. Each time I am logged in with no prob...

GetHuman743893's customer service issue with Plentyoffish from June 2018

Help with my Plentyoffish issue
The issue in GetHuman743893's own words
I have submitted new account information * times. Each time I am logged in with no problems. When I log out and come back it tells me username*password incorrect. I request to change password and never receive email. I have resubmitted new information * times in less than a week. Something is wrong!
GetHuman743893 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman743893
Jun 2nd, 2018 - 5 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 157 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman743893 started working on this issue
Jun 2nd 11:50pm
GetHuman743893 indicated the issue is not fixed yet.
Jun 3rd 11:57am
GetHuman743893 indicated the issue is not fixed yet.
Jun 4th 1:30am
GetHuman743893 indicated the issue is not fixed yet.
Jun 6th 10:35pm