When I was in your game, I bought tokens once. I now have a man calling me saying tha...

GetHuman-junewoo's customer service issue with Playtika Games from January 2019

349 similar
0 following
Help with my Playtika Games issue
First: share to improve GetHuman-junewoo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-junewoo's next move: try the Playtika Games help center.
Playtika Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junewoo will want to follow the link below to head to their help center. We will check on GetHuman-junewoo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-junewoo may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-junewoo's own words
When I was in your game, I bought tokens once. I now have a man calling me saying tha*he is from Apple support and there will be more charges coming. He had gotten the information from when I bought tokens from your game. He had my phone number and the last * digits of my credit card. He said I had been hacked into. He said that I had to go and buy a Google play card and he would refund my credit card for the charge. Can you explain any of this?
GetHuman-junewoo did not yet indicate what Playtika Games should do to make this right.
I have an issue with Playtika Games too
How GetHuman-junewoo fixed the problem
We are waiting for GetHuman-junewoo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playtika Games's attention and get better help faster. Tap below to get started.
Having Playtika Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-junewoo fixes it.
This email address isn't valid

Playtika Games

Customer service issue
Reported by GetHuman-junewoo
Jan 14th, 2019 - 9 mons ago
I have an issue with Playtika Games too
Not resolved
Seen by 2 customers so far
Similar issue to 349 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-junewoo started working on this issue
Jan 14th 11:34pm