On *********, I pressed for a spin and it didn,t work so I did it again and unfortunate...

GetHuman-wiirrelm's customer service issue with Playtika Games from June 2018

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Help with my Playtika Games issue
Before contacting them, items GetHuman-wiirrelm may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
GetHuman-wiirrelm's next move: go to the Playtika Games help center.
Playtika Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wiirrelm will want to follow the link below to head to their help center. We will check on GetHuman-wiirrelm later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wiirrelm's own words:
On *********, I pressed for a spin and it didn,t work so I did it again and unfortunately it didn,t work. Now it gave me a chance to spin but not twice. I see I,m charged $*.** twice.*This was on Caesars slots. *A number on my charge is***** **** **** ******I would appreciate this charge taken off.
I trust that Playtika Games will make this right and come up with a resolution that is fair.
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Playtika Games

Customer service issue
Reported by GetHuman-wiirrelm
Jun 25th, 2018 - 2 mons ago
I have an issue with Playtika Games too
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Seen by 6 customers so far
Similar issue to 69 others
1 customer following this
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GetHuman-wiirrelm started working on this issue
Jun 25th 8:13pm