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Lost old remote. Can't program new. Can't get to xmb menu.

Playstation

customer service issue
Reported by GetHuman-dlatexas
Dec 4th, 2017 - 2 mons ago
GetHuman-dlatexas's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-dlatexas started working on this issue
Dec 4th, 2017 9:34pm
GetHuman-dlatexas reviewed the items needed
Dec 4th, 2017 9:35pm