Im trying to get a ps* game for my son and I have a in date card and I just keeps on sa...

GetHuman-mecurywy's customer service issue with Playstation from August 2021

Help with my Playstation issue
The issue in GetHuman-mecurywy's own words
Im trying to get a ps* game for my son and I have a in date card and I just keeps on saying declined when there is the right amount of money in the account

GetHuman-mecurywy did not yet indicate what Playstation should do to make this right.

How GetHuman-mecurywy fixed the problem

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Customer service issue
Reported by GetHuman-mecurywy
Aug 4th, 2021 - 2 months ago
Seen by 4 customers so far
Similar issue to 43270 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman-mecurywy started working on this issue
Aug 4th 4:51pm
GetHuman-mecurywy confirmed the issue is fixed. Hooray!
Aug 15th 12:05am

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