Someone hacked into my PlayStation account and changed everything: email, password etc...

GetHuman-aidanzak's Hacked Account issue with Playstation from June 2021

Help with my Playstation issue
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Before contacting them, items GetHuman-aidanzak may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-aidanzak's own words
Someone hacked into my PlayStation account and changed everything: email, password etc. I can not get into my account. I can not reach a live play station customer service person to resolve and haven’t had any luck through automated services.

GetHuman-aidanzak did not yet indicate what Playstation should do to make this right.

How GetHuman-aidanzak fixed the problem

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Hacked Account issue
Reported by GetHuman-aidanzak
Jun 11th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 41417 others
0 customers following this


GetHuman-aidanzak started working on this issue
Jun 11th 5:37pm