Die Playstation wurde wahrscheinlich gehackt. Mit den Bekannten Anmeldedaten ist eine A...

GetHuman-learubi's Hacked Account issue with Playstation from May 2021

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-learubi's own words
Die Playstation wurde wahrscheinlich gehackt. Mit den Bekannten Anmeldedaten ist eine Anmeldung nicht mehr m*glich. Die Email zum Passwort zur*cksetzen kommt auch nicht an. Wir ben*tigen dringend Hilfe, da auch Kontodaten hinterlegt wurden!

GetHuman-learubi did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman-learubi
May 8th, 2021 - 5 months ago
Fixed
Seen by 4 customers so far
Similar issue to 40852 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-learubi started working on this issue
May 8th 12:43pm
GetHuman-learubi confirmed the issue is fixed. Hooray!
May 10th 5:00pm

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