The store needs to specify when an add-on needs a previous purchase to be available. I...

GetHuman-mablysto's customer service issue with Playstation from April 2021

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The issue in GetHuman-mablysto's own words
The store needs to specify when an add-on needs a previous purchase to be available. I just spent $** on add-ons that I didn't realize I needed a "Season Pass" to access. That is absolute bullcrap. I shouldn't be able to purchase these weapon packs without first purchasing the pass. You know what you're doing and it is robbery. This needs to be corrected immediately. Unacceptable.**The game: Sniper Elite **The add-on: Any of them*The robbery: Need "Season Pass" to access your purchased add-on

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Playstation

Customer service issue
Reported by GetHuman-mablysto
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 44188 others
0 customers following this

Timeline

GetHuman-mablysto started working on this issue
Apr 13th 1:40am