I bought some games on the ps* store because it’s closing down soon and I can’t downloa...

GetHuman-mitchhte's customer service issue with Playstation from April 2021

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-mitchhte's own words
I bought some games on the ps* store because it’s closing down soon and I can’t download them I was getting error code ******** but then I did some research and online people thought it was a * factor thing so I enabled and disabled *fa and signed out and then signed back in but I just got a new error then ******** so I tried power cycling the ps* and the router and that didn’t work either also today I installed a *tb drive into the ps* and restored from a backup of a old drive before I found out about the errors

GetHuman-mitchhte did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-mitchhte
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 43568 others
0 customers following this

Timeline

GetHuman-mitchhte started working on this issue
Apr 1st 6:58pm

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