Hello! I was using a usb wired keyboard and mouse for my playstation * strictly for the...

GetHuman-tarynbel's customer service issue with Playstation from March 2021

Help with my Playstation issue
First: share to improve GetHuman-tarynbel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tarynbel may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-tarynbel's own words
Hello! I was using a usb wired keyboard and mouse for my playstation * strictly for the sims * and I have used the keyboard and mouse before. Today when I plugged it in the usb ports my keyboard and mouse wouldn’t recognize. I have tried looking up ways to fix it and none of them were helpful. I’m not sure what happened or why I can no longer use my keyboard and mouse when it was working just fine a bit ago. If you could please help me that would be amazing. I spent a lot of money on this keyboard to use for my playstation and unfortunately it randomly stopped working. Is this a setting issue or something else?

GetHuman-tarynbel did not yet indicate what Playstation should do to make this right.

How GetHuman-tarynbel fixed the problem

We are waiting for GetHuman-tarynbel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-tarynbel
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 43261 others
0 customers following this


GetHuman-tarynbel started working on this issue
Mar 28th 4:14am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers