Hello! I was using a usb wired keyboard and mouse for my playstation * strictly for the...

GetHuman-tarynbel's customer service issue with Playstation from March 2021

Help with my Playstation issue
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The issue in GetHuman-tarynbel's own words
Hello! I was using a usb wired keyboard and mouse for my playstation * strictly for the sims * and I have used the keyboard and mouse before. Today when I plugged it in the usb ports my keyboard and mouse wouldn’t recognize. I have tried looking up ways to fix it and none of them were helpful. I’m not sure what happened or why I can no longer use my keyboard and mouse when it was working just fine a bit ago. If you could please help me that would be amazing. I spent a lot of money on this keyboard to use for my playstation and unfortunately it randomly stopped working. Is this a setting issue or something else?

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Playstation

Customer service issue
Reported by GetHuman-tarynbel
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 43261 others
0 customers following this

Timeline

GetHuman-tarynbel started working on this issue
Mar 28th 4:14am

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