Hey, trying to connect PS apps with my Iphone*. Forgot my password, which I swear I had...

GetHuman5879491's customer service issue with Playstation from March 2021

Help with my Playstation issue
First: share to improve GetHuman5879491's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5879491 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5879491's own words
Hey, trying to connect PS apps with my Iphone*. Forgot my password, which I swear I had written down the correct one when updating it in the fall, I tried to reset my password but to verify it is truly me trying to access the account it’s asking for my bday which I gave but to no avail it’s the wrong one... my pc was hacked hard and had to do a complete teardown of it and ended up scraping my drive and parting out the rest and am somewhat suspicious of maybe the slight possibility they, then, he*her or it had key logged my info but nothing has been charged or changed to my knowledge. Anyway TL*DR my birthday ain’t correct so I can’t reset password

GetHuman5879491 did not yet indicate what Playstation should do to make this right.

How GetHuman5879491 fixed the problem

We are waiting for GetHuman5879491 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5879491
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 43203 others
0 customers following this


GetHuman5879491 started working on this issue
Mar 23rd 7:04pm
GetHuman5879491 indicated the issue is not fixed yet.
Mar 26th 7:13pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians