Hey, trying to connect PS apps with my Iphone*. Forgot my password, which I swear I had...

GetHuman5879491's customer service issue with Playstation from March 2021

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Before contacting them, items GetHuman5879491 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5879491's own words
Hey, trying to connect PS apps with my Iphone*. Forgot my password, which I swear I had written down the correct one when updating it in the fall, I tried to reset my password but to verify it is truly me trying to access the account it’s asking for my bday which I gave but to no avail it’s the wrong one... my pc was hacked hard and had to do a complete teardown of it and ended up scraping my drive and parting out the rest and am somewhat suspicious of maybe the slight possibility they, then, he*her or it had key logged my info but nothing has been charged or changed to my knowledge. Anyway TL*DR my birthday ain’t correct so I can’t reset password

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Playstation

Customer service issue
Reported by GetHuman5879491
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 43203 others
0 customers following this

Timeline

GetHuman5879491 started working on this issue
Mar 23rd 7:04pm
GetHuman5879491 indicated the issue is not fixed yet.
Mar 26th 7:13pm

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