Hello, my name is Nana, email: *****@***.com, my PSN is dizii**,*I had an issue with on...

GetHuman-mutumina's customer service issue with Playstation from March 2021

Help with my Playstation issue
The issue in GetHuman-mutumina's own words
Hello, my name is Nana, email: *****@***.com, my PSN is dizii**,*I had an issue with one of my Fifa games yesterday and I contacted EA sports, they fixed the issue but indirectly deleted my number from my account, today I was signed out of my account without my permission, I tried logging back in but I couldn’t because of the * step verification, because my phone number isn’t in my account and I don’t have access to the authentication app, can you please help me gain access back into my account. I have followed all the instructions on the website but none of them are working for me.

GetHuman-mutumina did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-mutumina
Mar 19th, 2021 - 2 months ago
Fixed
Seen by 4 customers so far
Similar issue to 43126 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-mutumina started working on this issue
Mar 19th 3:12pm
GetHuman-mutumina confirmed the issue is fixed. Hooray!
Mar 20th 6:16pm

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