Our main PS* account is not longer activated as the primary ps* on our console. We've n...

GetHuman-raymemcc's customer service issue with Playstation from March 2021

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-raymemcc's own words
Our main PS* account is not longer activated as the primary ps* on our console. We've never logged into another ps* and have never told anyone the password. We don't own any other play station consoles. We are unable to use the online console deactivation service because it has been done within the past * months. We didn't do this, so we need someone to deactivate the other console. We've changed the password and added two step verification in the case we were hacked. I still have access to the account.

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Playstation

Customer service issue
Reported by GetHuman-raymemcc
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 43118 others
0 customers following this

Timeline

GetHuman-raymemcc started working on this issue
Mar 17th 10:32pm