I haven't logged into my PSN account since **** since my brothers PS*s stopped working...

GetHuman5742621's Recover Account issue with Playstation from February 2021

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5742621's own words
I haven't logged into my PSN account since **** since my brothers PS*s stopped working. I no longer remember my password nor my answers to my security questions. But, every time I request to reset my password, it's a **% chance that I'll get a reset password email. My email is the same one linked to my PSN account and sometimes the emails go through. But, my problem is that everytime I try to verify myself with any of my guesses for my account, it'll take me back to the page where I have to enter my email again to get a reset email. It'll also say that the previous link has expired but they don't expire until ** hours later. I'm basically going around in circles trying to get my account back.

GetHuman5742621 did not yet indicate what Playstation should do to make this right.

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Recover Account issue
Reported by GetHuman5742621
Feb 11th, 2021 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 42237 others
0 customers following this


GetHuman5742621 started working on this issue
Feb 11th 8:33am

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