Playstation * * step verification.. I have access to the email but not the phone number...

GetHuman5693797's Account Access issue with Playstation from January 2021

Help with my Playstation issue
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Before contacting them, items GetHuman5693797 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5693797's own words
Playstation * * step verification.. I have access to the email but not the phone number nor the backup codes to get in. Need to speak with someone so I can get back into my account

GetHuman5693797 did not yet indicate what Playstation should do to make this right.

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Account Access issue
Reported by GetHuman5693797
Jan 26th, 2021 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 41538 others
0 customers following this


GetHuman5693797 started working on this issue
Jan 26th 7:57pm