My mother got me a PSVR iron man bundle for christmas i hooked it up and it was working...

GetHuman5621788's customer service issue with Playstation from January 2021

Help with my Playstation issue
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The issue in GetHuman5621788's own words
My mother got me a PSVR iron man bundle for christmas i hooked it up and it was working i used to have one before and i followed the directions exactly so i knew it was hooked up right then i noticed the wire connected to the headset had i slight tear in it about half way through the cable. I asked if she had kept the reciept and she said ahe bought it at gamestop several months ago to give to me for christmas and could not find the reciept and gamestop said there was nothing they could do without the reciept. So i attempted to fix the wire my self because i used to electrician but it was no use i couldn't get it to work. I would really appreciate it if you guys could help me the only part that doesnt work is the headset because the cable runs inside the headset itself the other parts are all brand new. My other can afford to buy a new one and she said that the bundle costed her almost $*** and I havent even been able to use it. This has really ruined my holiday week because all i do is game because of the pandemic. Please help me!!!

GetHuman5621788 did not yet indicate what Playstation should do to make this right.

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Customer service issue
Reported by GetHuman5621788
Jan 5th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 41157 others
0 customers following this


GetHuman5621788 started working on this issue
Jan 5th 7:31pm

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