Every time I try to sign into my PlayStation account on my PlayStation * pro it asks fo...

GetHuman-nlovelac's customer service issue with Playstation from December 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-nlovelac's own words
Every time I try to sign into my PlayStation account on my PlayStation * pro it asks for a two step verification number which I do not have. It has never done this before and I cannot get into my account at all now. I have called technical support and it says due to the high call volume they cannot take my call. Tried live chat and not able to ask what questions I need to ask. Nothing has been any help. Can someone please let me know if there is a way to fix this please?

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Playstation

Customer service issue
Reported by GetHuman-nlovelac
Dec 31st, 2020 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 41046 others
0 customers following this

Timeline

GetHuman-nlovelac started working on this issue
Dec 31st, 2020 11:49pm

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