Playstation network account hacked....they changed my user ID and email....

GetHuman-nolandej's Hacked Account issue with Playstation from December 2020

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Before contacting them, items GetHuman-nolandej may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nolandej's own words
The problem: Playstation network account hacked....they changed my user ID and email....

GetHuman-nolandej did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman-nolandej
Dec 21st, 2020 - 10 months ago
Not resolved
Seen by 30 customers so far
Similar issue to 40345 others
0 customers following this

Timeline

GetHuman-nolandej started working on this issue
Dec 21st, 2020 7:41pm

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