the company behind these games(activision) have lead to my account being compromised an...

GetHuman-chris_ev's Refund a Charge issue with Playstation from December 2020

Help with my Playstation issue
First: share to improve GetHuman-chris_ev's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chris_ev may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-chris_ev's own words
the company behind these games(activision) have lead to my account being compromised and all playtime and progress on both the games has been erased due to my email and account been compromised or hacked. however this hacking only has taken place on activisions games call of duty modern warfare and cold war. I request a refund for both games mentioned due to the time invested in this game lost and the fact there is no desire to play it again or play the PlayStation again as the * games was the main games of play for myself. They cant guarantee the hours and time spent on that game to be recovered so at the time of sending this email i have no proof of my account ever using these games beside my own memory. Hopefully my Ps* will be useful next year when other games become available otherwise i'll have to buy an Xbox to play their exclusives instead.

GetHuman-chris_ev did not yet indicate what Playstation should do to make this right.

How GetHuman-chris_ev fixed the problem

We are waiting for GetHuman-chris_ev to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Refund a Charge issue
Reported by GetHuman-chris_ev
Dec 6th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 39111 others
0 customers following this

Timeline

GetHuman-chris_ev started working on this issue
Dec 6th, 2020 12:51am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies