the company behind these games(activision) have lead to my account being compromised an...
GetHuman-chris_ev's Refund a Charge issue with Playstation from December 2020
Help with my Playstation issue
First: share to improve GetHuman-chris_ev's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chris_ev may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-chris_ev's own words
the company behind these games(activision) have lead to my account being compromised and all playtime and progress on both the games has been erased due to my email and account been compromised or hacked. however this hacking only has taken place on activisions games call of duty modern warfare and cold war. I request a refund for both games mentioned due to the time invested in this game lost and the fact there is no desire to play it again or play the PlayStation again as the * games was the main games of play for myself. They cant guarantee the hours and time spent on that game to be recovered so at the time of sending this email i have no proof of my account ever using these games beside my own memory. Hopefully my Ps* will be useful next year when other games become available otherwise i'll have to buy an Xbox to play their exclusives instead.
GetHuman-chris_ev did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-chris_ev fixed the problem
We are waiting for GetHuman-chris_ev to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.