My home wifi had been down a few days before september **th. got wifi back online on...

GetHuman-revylago's customer service issue with Playstation from December 2020

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-revylago's own words
My home wifi had been down a few days before september **th. got wifi back online on **********.**I had a message from another person and reported said person to Sony due to the message trying to get me to click on the link in the message which is for a **** site.**I got message saying my report has been submitted and * minutes after that got a message saying the person I reported to sony get their account taken down. The report is *********.**After this I changed my password since wifi had been down for * months I figure I should update my password.**After doing that I am brought to the *SV screen.**None of my devices are logged into my PSN account aside from my tablet being logged into PS video.**I did not have *SV turned on.**This has happened to me once before. I did not have *SV turned on then either.**Worked with a person from Sony Live Chat. The person from Sony on their end deactivated *SV on their end.**I was able to login then and *SV for whatever reason was turned on but i turned it off.**I don't know why *SV seems to switch on when I don't even use that.**My PSN is DarthOverSeer and nickname is Darth Nexus.**I have bought anime from the PSN store and games plus various game DLCs.**That is why I do not just create a new PSN. I want my PSN back.

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Customer service issue
Reported by GetHuman-revylago
Dec 4th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 39063 others
0 customers following this


GetHuman-revylago started working on this issue
Dec 4th, 2020 4:47pm

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