I was playing in my account but it was removed from my account for no reason and after...

GetHuman-awarnung's Hacked Account issue with Playstation from November 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-awarnung's own words
I was playing in my account but it was removed from my account for no reason and after that when i changed the password to log in to my account . But I found out that all my account information has changed for example that security questions changed me and even my date and birth.But I can still change my account password in some ways but in the verification code stage I can not go through and log in to my account. I do not want to anyone to be banned i just want my account to be returned

GetHuman-awarnung did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman-awarnung
Nov 16th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 39353 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-awarnung started working on this issue
Nov 16th, 2020 2:00pm

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