My account looks like ive never used it and I can't access my games.

GetHuman-argrochr's customer service issue with Playstation from November 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-argrochr's own words
I had to wipe my hard drive because of file corruption, and when I signed back into my psn account, everything was missing. It says I haven't bought any of my games so I cannot play them, my friends and trophies are gone, and my username and profile name were different. It looks like It did when I turned it on for the first time. I have tried all of my email addresses and the only one to work leads to this account. I don't believe I made *.

GetHuman-argrochr did not yet indicate what Playstation should do to make this right.

I have tried every email address I have and tried logging out and into the account multiple times.
How GetHuman-argrochr fixed the problem

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Customer service issue
Reported by GetHuman-argrochr
Nov 9th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 39794 others
0 customers following this


GetHuman-argrochr started working on this issue
Nov 9th, 2020 8:38pm
GetHuman-argrochr indicated the issue is not fixed yet.
Nov 10th, 2020 1:31pm