I couldn't sign in to my psn after a few months because I no longer had access to the e...

GetHuman5429877's customer service issue with Playstation from November 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5429877's own words
I couldn't sign in to my psn after a few months because I no longer had access to the email I had on the psn account. I than contacted playstation support to get it changed just a few days ago and they did. Realizing that I wasn't signed into the gmail I asked them to add and replace with and couldn't get a reset password link since I couldn't sign into the new email that put on the account. Yesterday I tried to ask them to change it again and they wouldn't idk why, then chat closed I tried again and the next playstation support person ended the chat seconds later before I could even get a word in. Now I still don't have access to my psn. Please help.

GetHuman5429877 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman5429877
Nov 3rd, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 39488 others
0 customers following this

Timeline

GetHuman5429877 started working on this issue
Nov 3rd, 2020 5:35pm

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