My name is Angela Wilson, I was checking my phone and I discovered that someone has ope...

GetHuman5425431's Hacked Account issue with Playstation from November 2020

Help with my Playstation issue
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Before contacting them, items GetHuman5425431 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5425431's own words
My name is Angela Wilson, I was checking my phone and I discovered that someone has open an account in my name without my permission. The account was open under the name of Braxton. I don't know this person and I don't know what card or how this playstation account was open. I see money being put in the wallet Last transaction was made october **, ****. I don't have any playstation in* my home. please help me with this matter as soon as possible.

GetHuman5425431 did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman5425431
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 39430 others
0 customers following this

Timeline

GetHuman5425431 started working on this issue
Nov 2nd, 2020 2:46pm

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