I purchased a game bundle in the PlayStation store, and * game will play, but the other...

GetHuman-cristanw's customer service issue with Playstation from October 2020

Help with my Playstation issue
First: share to improve GetHuman-cristanw's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-cristanw's own words
I purchased a game bundle in the PlayStation store, and * game will play, but the other will not. It freezes before it gets to the main menu. And I have uninstalled and reinstalled it and it does the same thing.

GetHuman-cristanw did not yet indicate what Playstation should do to make this right.

How GetHuman-cristanw fixed the problem

We are waiting for GetHuman-cristanw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-cristanw
Oct 31st, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 39359 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-cristanw started working on this issue
Oct 31st, 2020 8:32am
GetHuman-cristanw indicated the issue is not fixed yet.
Nov 2nd, 2020 2:20pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians