Someone from California(who we don't know)some how got my son's Credit Card * and charg...

GetHuman5418690's customer service issue with Playstation from October 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5418690's own words
Someone from California(who we don't know)some how got my son's Credit Card * and charges $***.** from PLaystation. We just called the Bank and was informed of All the charges all in the Month of September. And we want to know how could he be refunded that money. We don't know nobody that lives in California. The bank said that's where all the transactions came from. Please Help. That money came from my son working all Summer. We would appreicate if someone could Help us with this matter.

GetHuman5418690 did not yet indicate what Playstation should do to make this right.

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Customer service issue
Reported by GetHuman5418690
Oct 30th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 39337 others
0 customers following this


GetHuman5418690 started working on this issue
Oct 30th, 2020 7:14pm