For the last six months I have bee trying to get help but you the agents has such a lou...

GetHuman5274004's customer service issue with Playstation from September 2020

Help with my Playstation issue
First: share to improve GetHuman5274004's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5274004 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5274004's own words
For the last six months I have bee trying to get help but you the agents has such a lousy system. I have a grandson, a minor using Unauthorized debit card an I want to stop the services because it is becoming a legal and serious issue. My daughter registered using her boyfriend without his knowledge unfortunately she died and now you can’t help us.? Why is that I have to pay over ninety dollars for you company to resolve it!

GetHuman5274004 did not yet indicate what Playstation should do to make this right.

How GetHuman5274004 fixed the problem

We are waiting for GetHuman5274004 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman5274004
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 39483 others
0 customers following this

Timeline

GetHuman5274004 started working on this issue
Sep 17th, 2020 6:12pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians