My account has been used without my knowledge though my credit card company with is (c...

GetHuman5195033's Hacked Account issue with Playstation from August 2020

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Before contacting them, items GetHuman5195033 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5195033's own words
My account has been used without my knowledge though my credit card company with is (credit one). I found out my card was used * days ago through my credit card company. I asked my credit company to me who my credit card number. The rep asked me to call the PlayStation network for more information. The date of purchase are may **,**** for the charge of **.**. August **, **** for **.**, august **, **** for **.**. Can you please investigate my account, refund my money and ban the account. Please contact me at (***) ***- ****. My e-mail address is S*****@***.com.

GetHuman5195033 did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman5195033
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 39615 others
0 customers following this

Timeline

GetHuman5195033 started working on this issue
Aug 24th 8:48pm

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